We encourage all patients at to contact us with any questions or concerns regarding your child’s care. You can contact us at:
Valle Verde Pediatrics
15525 Pomerado Road, Ste B-1
Poway, CA 92064
Tel: 858-487-8333
Fax: 858-487-0856
After hours assistance
If you have an urgent or emergent concern regarding your child's health after regular office hours, you can reach the physician on call at (858) 484-4003. We manage our own calls 24/7 without an answering service, ensuring direct access to our team.
Please use this service for urgent matters only. It is intended to assist patients who are very sick and may require emergency care. For routine or non-emergency questions, we kindly ask that you wait until regular office hours. If you do not hear back from the physician on call within 15 minutes, please call again.
For minor issues and routine prescription refills, please contact us during regular office hours. Thank you for your understanding.
After-Hours Contact: (858) 484-4003
Many health plans provide 24-hour triage nursing to assist with medical advice and referrals for appropriate urgent/ emergency care as a part of your benefits coverage.
See below for after-hours advice numbers based on specific health plans:
Aetna HMO: 800-556-1555
Anthem Blue Cross HMO: 800-224-0336
Anthem Blue Cross Healthy Families: 800-224-0336
Blue Shield HMO: 877-304-0504
Cigna HMO: 800-564-9283
HealthNet HMO: 800-224-0336
HealthNet Medi-Cal: 800-224-0336
United Healthcare HMO: 800-542-8630
Sharp HMO (5pm-8am and 24 hours on weekends): 800-767-4277
Community Health Group [5 pm ~ 8 am, 7 days a week]: 844-489-2541
Molina Healthcare (English): 888-275-8750
If you do not see your health plan on the list, please contact us by calling 858-484-4003. Only use this number for urgent calls.
Appointments
Schedule appointments by calling (858) 487-8333 between 8:30 am and noon or 1:30 pm and 5:00 pm, Monday through Friday.
Call early for sick visits to increase the likelihood of same-day scheduling. Please call ahead for well checkups, camp, and sports physicals.
In a life-threatening emergency, please call 911 immediately.
Customer Feedback
We’re here to help! If you have any feedback, kudos, concerns, or issues you'd like to share, please click here to contact our Patient Experience team.